Manage change in complex environments with confidence. Over 12 sessions, this course gives you a practical toolbox od system thinking techniques to help you navigate uncertainty, shifting priorities and resistance, helping you lead change more effectively in your organisation.
You’ll explore why many large-scale change programmes fail to deliver, and learn how to assess the complexity of different scenarios before applying practical tools to plan, adapt and respond. Discover how traditional elements like communication and persuasion shift in complex systems, and how to build momentum even when change feels messy and unpredictable.
The course also looks at individual thinking styles and cultural responses to change by using complexity theory alongside real-world examples, so you have a practical understanding of what you are taught. Designed for professionals involved in planning or delivering change, it gives you the methods to lead where linear approaches fall short.